Memorandum on RSTM Committee in Village Panchayats
Sunday, September 24, 2023
Thursday, December 20, 2018
Wednesday, December 5, 2012
Fwd:
---------- Forwarded message ----------
From: Dwayne Pimenta <dp.cheers@gmail.com>
Date: 5 December 2012 08:23
Subject:
To: xaviercota@gmail.com
Dear Mr. Cota,
Further to our meeting yesterday, at our Benaulim office, we thank you for this opportunity to meet and clear all the doubts and clarifications so that there is more understanding and awareness between us, yourselves, and most importantly, our customers.
To reiterate, all Goa LPG Distributors were called for a meeting by the Director of Civil Supplies, Panjim as far back as August, 2012 wherein we were informed of the new changes in the LPG rules and we requested them to educate the public by regularly place advertisements etc. in the news
. On seeing these advertsisements, the customers reacted by visiting our showroom in huge numbers. We did our best to educate our customers by personally informing, advising and guiding them when they began flocking to our showroom as far as the middle of September, till date. In fact, you and your collegues witnessed this when you came to our Benaulim showroom about a month back when we explained to you all the current developments in the new LPG rules as laid down by the authorities. We have also displayed all press notes, advertisements etc. that have periodically appeared in the newspapers in the last 2 1/2 months at our showroom as well as our Colva Bharatgas Shoppe for the benifit of our customers - which we showed to you yesterday.
Even though the Govt. had specified that it was the responsibilty of the customer to check if his/her name appeared in any of the Blocked, DNSA/SNSA lists, my husband and I personally did this on behalf of our customers by checking the lists personally and informing the customer of what to do if their names did appear in any of these lists, and also signing in their Blue DGCC books , after checking. Incidently, these lists were computer generated and while they are genuine customers, their names were blocked for lack of usage etc. which were then un-blocked immediately on submission of KYC form etc. to avoid inconvenience to the customer.
As regards, the Smart Card, we have made it clear to all our customers that it is an optional method to ensure smooth and accurate method to ensure that the customer receives his/her subsidised refill. We have even put up notices and have made announcements in church in Benaulim to the effect that IT IS NOT COMPULSORY TO BUY THE SMART CARD. We will be doing the same in all the villages including Betalbatim within a week.
At your request we are printing a pamphlet for distribution to all customers advising them of the benefits and correct usage of the Smart Card. The proforma of the pamphlet is being sent to you for your approval.
As far as possible, we are trying our best to offer better service by hiring three more staff, three more computers and another printer to cope with the extra workload. Therefore, our staff will now be able to answer all phone calls and take bookings from customers wishing to telephonically make bookings without the Smart Card.
We once again apologise for not visiting Betalbatim on the 24th because as explained to you yesterday, the software took more than 2 days to be installed because of glitches and the late arrival of the engineer from Pune. We had notified the church in advance to make the change in date of our visit to Betalbatim and had also informed you accordingly. In any case, this will not occur again as we will be in close touch with you to ensure smooth functioning.
Thanking you.
Yours Sincerely,
Leisha Pimenta
From: Dwayne Pimenta <dp.cheers@gmail.com>
Date: 5 December 2012 08:23
Subject:
To: xaviercota@gmail.com
Dear Mr. Cota,
Further to our meeting yesterday, at our Benaulim office, we thank you for this opportunity to meet and clear all the doubts and clarifications so that there is more understanding and awareness between us, yourselves, and most importantly, our customers.
To reiterate, all Goa LPG Distributors were called for a meeting by the Director of Civil Supplies, Panjim as far back as August, 2012 wherein we were informed of the new changes in the LPG rules and we requested them to educate the public by regularly place advertisements etc. in the news
. On seeing these advertsisements, the customers reacted by visiting our showroom in huge numbers. We did our best to educate our customers by personally informing, advising and guiding them when they began flocking to our showroom as far as the middle of September, till date. In fact, you and your collegues witnessed this when you came to our Benaulim showroom about a month back when we explained to you all the current developments in the new LPG rules as laid down by the authorities. We have also displayed all press notes, advertisements etc. that have periodically appeared in the newspapers in the last 2 1/2 months at our showroom as well as our Colva Bharatgas Shoppe for the benifit of our customers - which we showed to you yesterday.
Even though the Govt. had specified that it was the responsibilty of the customer to check if his/her name appeared in any of the Blocked, DNSA/SNSA lists, my husband and I personally did this on behalf of our customers by checking the lists personally and informing the customer of what to do if their names did appear in any of these lists, and also signing in their Blue DGCC books , after checking. Incidently, these lists were computer generated and while they are genuine customers, their names were blocked for lack of usage etc. which were then un-blocked immediately on submission of KYC form etc. to avoid inconvenience to the customer.
As regards, the Smart Card, we have made it clear to all our customers that it is an optional method to ensure smooth and accurate method to ensure that the customer receives his/her subsidised refill. We have even put up notices and have made announcements in church in Benaulim to the effect that IT IS NOT COMPULSORY TO BUY THE SMART CARD. We will be doing the same in all the villages including Betalbatim within a week.
At your request we are printing a pamphlet for distribution to all customers advising them of the benefits and correct usage of the Smart Card. The proforma of the pamphlet is being sent to you for your approval.
As far as possible, we are trying our best to offer better service by hiring three more staff, three more computers and another printer to cope with the extra workload. Therefore, our staff will now be able to answer all phone calls and take bookings from customers wishing to telephonically make bookings without the Smart Card.
We once again apologise for not visiting Betalbatim on the 24th because as explained to you yesterday, the software took more than 2 days to be installed because of glitches and the late arrival of the engineer from Pune. We had notified the church in advance to make the change in date of our visit to Betalbatim and had also informed you accordingly. In any case, this will not occur again as we will be in close touch with you to ensure smooth functioning.
Thanking you.
Yours Sincerely,
Leisha Pimenta
Thursday, November 3, 2011
Betalbatim Civic & Consumer Forum meeting on Saturday
,
Betalbatim Civic and Consumer Forum (BCCF) will have
its monthly meeting at 5.00pm on Saturday 5th Nov 2011
at St.Jude's H. School,Betalbatim.
The Utilities - Electricity, Phone, LPG & Garbage
Management - NSS students survey and water billing
complaints will be discussed. RP 2021 for Betalbatim
and Vigilance Week will also be taken up in addition
to other consumer related issues.
Consumers of Betalbatim are invited to attend the
meeting and participate in the deliberations.
Sunday, August 14, 2011
Joseph Afonso Memorial Trust's 16th Annual Student Felicitation
Kenneth Crasto of Regina Martyrum H. School, Assolna made an impassioned plea to his fellow students to root out corruption. His speech delivered with great élan and topped off with a couple of apt verses sung powerfully, brought the house down as he bagged top honours at the All-Goa Interschool Elocution Competition themed We Students MUST make a Difference in Goa on Independence Day Eve. The occasion, was the 16th Annual Felicitation of Meritorious Students, organized by Joseph Afonso Memorial Trust, Betalbatim. Amanda Botelho of Fatima Convent who came 2nd, spoke with excellent diction and poise as she enumerated in detail the practical and novel steps that students should take to tackle the garbage menace. Remena Rodrigues of St. Jude's, Betalbatim, who got the third prize, painted an optimistic picture, praising her village panchayat for taking practical steps in garbage management as she urged her fellow students to join the campaign. Interestingly, of the eleven schools which took part, an overwhelming majority of nine, chose We students MUST help to solve Goa's Garbage Problem, pointing to how acute the menace is perceived to be in the eyes of the next generation. Only one student tackled We Students MUST make RTE work despite the No-detention rule, while the
1st prize winner went hammer and tongs while tackling We Students MUST make a dent in Goa's Corruption.Chief Guest Fr. Avinash Rebello, President of Diocesan Society of Education, praised the students for their performance. He spoke with warmth of his association with the late Headmaster Joseph Afonso and commended the Trustees for organizing the programme and especially for the choice of topics. The Sarpanch Mr. Minguel Pereira was felicitated by the Trust and presented with a Best Administrator Award, at the hands of former Tourism Minister Mickky Pacheco MLA, who presided. Earlier Mr Pacheco praised the Trust for keeping alive the memory of Educationist and able Sarpanch Joseph Afonso. Sarpanch Minguel Pereira thanked the Trust for recognizing the work he and his team have put in to bag Betalbatim the Best Panchayat in South Goa Award. Guest of Honour Betalbatim Vicar Fr. Ubaldo D'Cunha congratulated SSCE students Callens Pereira, Sparsh Martires & Rezelt Vaz for standing 1st 2nd & 3rd in the village. Charlton Fernandes, Tania Fernandes, Melvi Fernandes,& Astrida Diniz won top positions in their respective streams in HSSCE. Summing up the Elocution Competition on behalf of fellow judges Headmistress Carma Costa & retired Headmistress Gracy D'Silva, Engineer and writer Jose Lourenço, rounded up by giving the students tips on how to deliver good speeches. Special Invitee Panchayat Mahila Abhiyan head Prof. Nelly Rodrigues gave away some prizes while Trustees Xavier Cota and Isidorio Mendes anchored the programme and delivered the vote of thanks respectively.
Thursday, August 11, 2011
All-Goa Inter School Competition ,on Sunday 14th August 2011
Joseph Afonso Memorial Trust, formed in 1995 to perpetuate the memory and ideals of the late Joseph Afonso, dedicated Educationist and visionary Sarpanch of Betalbatim, will be holding the XVIth Annual Felicitation of SSCE & HSSCE Students of Betalbatim on the eve of Independence Day, Sunday 14th August 2011 at Dr. Jose Cota Memorial Hall, Betalbatim at 10.00am. As usual, an All-Goa Inter School Competition will be held on the occasion. This year, the Elocution Contest themed We Students MUST make a difference in Goa has attracted ten leading schools.
The Trust will also confer the Best Administrator Award on the present Sarpanch, Minguel Pereira whose accessibility, sincere hard work and leadership has led the village to be judged The Best Panchayat in South Goa.
Fr. Avinash Rebello, President of Diocesan Society of Education will be the Chief Guest, Fr. Ubaldo D'Cunha, Betalbatim Vicar will be the Guest of Honour and Prof. Nelly Rodrigues will be the Special Invitee. Mr. Francisco Xavier (Mickky) Pacheco will preside
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